Terms & Conditions

Welcome to www.reclaimedworld.com (“Web Site”), which is owned and operated by Reclaimed World Ltd. Reclaimed World is limited a company registered in England and Wales under company number 08802305 and with our registered office at 2nd Floor Fairbank House, 27 Ashley Road, Altrincham, Cheshire, United Kingdom, WA14 2DP. Our VAT number is GB 141 3262 52.

This page sets out the terms and conditions that may apply to your use of the Website and any purchases you make via the Website. It consists of:

  • Website Terms and Conditions of Use (“Website T&Cs”) – these terms govern your access and use of the Website;
  • Sale T&Cs (“Sale T&Cs”) – these apply to all purchases made via the Website, except to the extent that they are varied or dis-applied by the Additional Sale T&Cs; and
  • Additional Sale T&Cs (“Additional Sales T&Cs”) – these apply when you purchase certain products via our website. They apply in addition to or instead of the Sale T&Cs.

If you have a problem with a product or service you bought online, you may contact our customer support team by calling 01829 760288 or sending us an email at enquiries@reclaimedworld.com, or you can submit your complaint via the Online Dispute Resolution Platform of the European Commission via the following address http://ec.europa.eu/odr which may allow out-of-court dispute settlement.

You can also find our Gift Coin Terms and Conditions at the bottom of this page.

Website Terms and Conditions of Use (“Website T&Cs”)

1) Acceptance of Terms

Your access to and use of the Website is subject to these Website T&Cs. Please read these Website T&Cs carefully. By using this website, you are confirming that you have read, understood and accepted to be bound by these Website T&Cs and our Cancelation and Returns policy

Reclaimed World reserves the right to update or modify these Website T&Cs at any time without prior notice by posting updated Website T&Cs on the Website. Please ensure that you review the current Website T&Cs each time you use our website. Your continued use of the Website constitutes your acceptance of the practices described in the revised Website T&Cs.

2) Provision of the Website

2.1) We agree to provide the Website using reasonable skill and care, but do not warrant that it or any of its functionality will be continuously available and shall not be liable in any way for any losses, costs, expenses, damages or liabilities arising as a result of its being unavailable.

2.2) We reserve the right to:

2.2.1) modify or withdraw the Website (temporarily or permanently) without prior notice;

2.2.2) modify these Website T&Cs, the Privacy and Data Protection Policy, the Sales T&Cs and/or the Additional Sales T&Cs without prior notice; and

2.2.3) withdraw your access to this Website for any reason without prior notice.

2.3) The content on this Website is directed solely at users using the Website from within the UK and who intend to use any products purchased via the Website in the UK. We make no representation as to the suitability of any product described on this Website for use in locations outside of the UK.

2.4) We take all reasonable care to ensure that all Product descriptions and prices that are featured on this Website are correct and up to date as possible, but disclaim all warranties as to the Website’s accuracy, either expressed or implied. We reserve the right to make changes to our website and to update Product information at any time without prior notice and without any liability.

2.5) We cannot be held responsible for inaccuracies in the display of information on the Website which arise as a result of limitations of the technology you use to view it.

3) Your Use of Our Website

3.1) Access

3.1.1) You are permitted to access this Website in accordance with these Website T&Cs and our Privacy and Data Protection Policy.

3.1.2) Any orders placed by you via this Website shall in addition be governed by our Sale T&Cs and any applicable Additional Sale T&Cs.

3.2) Registration

3.2.1) You warrant and undertake:

3.2.1.1) that all the personal information that you provide to us when you register as a customer with us shall at all times be true and accurate;

3.2.1.2) that you will notify us immediately of any changes to your personal information by updating your records in your “My Account” page or by contact our customer support team by calling 01829 760288 or sending us an email enquiries@reclaimedworld.com; and

3.2.1.3) that You will keep any registration and account details secure and confidential.

3.3) User Conduct

3.3.1) You shall not use this website in any unlawful manner, or any manner which may otherwise cause damage or distress to this Website, Williams-Sonoma or any other party.

3.3.2) You shall use this Website only in accordance with all applicable laws and regulations, these Website T&Cs and (where applicable) the terms of our Sale T&Cs and any applicable Additional Sale T&Cs.

3.4) Indemnity

3.4.1) You indemnify us and keep us indemnified in full against all liability, costs, claims, damages and expenses incurred by or awarded against us that arise directly or indirectly as a result of your failure to comply with these Website T&Cs.

4) Online Sales and Orders

4.1) Our Website is intended for use by customers who are over the age of 16 and whose shipping address is in the UK.

4.2) All purchases made via the Website are subject to our Sale T&Cs.

4.3) If you order certain products via this Website, Additional Sale T&Cs will apply in addition to the Sale T&Cs. Additional Sale T&Cs apply to purchases of the following:

4.3.1) Gift coins.

4.3.2) Furniture. (including garden furniture)

4.3.3) Building Materials.

4.3.4) Salvage and architectural items.

When you order any of these products you must read the Additional Sale T&Cs that apply to that product. By placing an order for that product through the Website, you confirm that you have read, understood and agree to the Sale T&Cs and the applicable Additional Sale T&Cs.

If there is any conflict between the Additional Sale T&Cs and our Sale T&Cs, the terms of the Additional Sale T&Cs shall prevail to the extent of the conflict.

4.4) We take all reasonable care to ensure that all product descriptions and prices that are featured on this Website are correct and up to date as possible, but do not guarantee the accuracy of such information or the availability of products. Please see our Sale T&Cs for further information.

4.5) We do not guarantee that any product advertised on our Website will be available in our stores, or that prices quoted on the Website will match those in our stores.

5) Hyperlinks to other Websites

5.1) Any links on our Website to websites, “apps” and social media (including Instagram, Facebook and Twitter) operated and maintained by third parties are provided for convenience only. Such websites are not endorsed or recommended by us and are used at your own risk. We shall not be held liable to you or any third party for any loss, costs, expense, damage or liability of any kind which may arise from your use of such third-party websites, “apps” or social media.

6) Disclaimers

6.1) This Website and all content available on this Website are provided on an “as is” basis without any warranty or guarantee, whether express or implied, except as required by law. Except as set out expressly in these Website T&Cs, the Sale T&Cs, any applicable Additional Sale T&Cs or the Privacy and Data Protection Policy, all warranties, representations, conditions, guarantees and other terms implied by statute or common law or otherwise are, to the fullest extent permitted by law, excluded. This does not affect your statutory rights as a consumer, nor your cancellation rights set out in the Sale T&Cs or Additional Sale T&Cs (as applicable).

6.2) Reclaimed World gives no warranty that the function of this Website will be uninterrupted or error-free, or that the Website or the servers used to provide or access it will be free of viruses, Trojan horses, worms, software bombs or similar harmful items. Your use of this Website is at your sole risk and you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website. Reclaimed World will not be liable to you or any other party for any losses, costs, expenses, damages, claims or proceedings of any kind related to your use of this Website.

6.3) We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

6.3.1) use of, or inability to use, our Website; or

6.3.2) use of or reliance on any content displayed on our Website.

6.4) Limitations and exclusions of liability that are different to those described above will apply to liability arising as a result of the supply of any products by us to you. These are set out in the Sale T&Cs or Additional Sale T&Cs (as applicable).

6.5) Nothing in these Website T&Cs limits or excludes our liability for death or personal injury resulting from our negligence, or for any damage or liability incurred by you as a result of fraud or fraudulent misrepresentation by us.

7) Data and Intellectual Property

7.1) All of the content on this Website (including, without limitation, Website design, graphics, text, software and source code) is owned by Williams-Sonoma or third parties, and is protected by UK and international copyright, trade mark and other intellectual property rights or licenses held by Reclaimed world or those third parties.

7.2) Your use of the trademarks and copyrighted material displayed on this Website is strictly prohibited, save that you may download, print and store selected portions of the content, provided that you:

7.2.1) only use these copies of the content for your own personal, non-commercial use;

7.2.2) do not copy or post the content on any network computer or communicate the content in any media, and

7.2.3) do not modify or alter the content in any way.

No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Reclaimed World reserves complete title and full intellectual property rights in any content you download from this Website.

Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer, commercially exploit or create derivative works from the content.

8) General

8.1) Governing Law

8.1.1) These Website T&Cs shall be governed and construed in accordance with English law and the courts of England and Wales shall have exclusive jurisdiction to settle any disputes which may arise out of or in connection with these Website T&Cs.

8.2) Severability

8.2.1) Each provision of these Website T&Cs is severable if any part of them shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Website T&Cs and shall not affect the validity and enforceability of any of the remaining provisions of them.

8.3) Third party rights

8.3.1) No person who is not a party to any contract between You and us shall be allowed to rely on or enforce any term of any such contract. The Contracts (Rights Of Third Parties) Act 1999 is expressly excluded.

8.4) Waiver

8.4.1) No waiver by us of any breach of these Website T&Cs shall be construed as a waiver of any earlier or later breach of these Website T&Cs.

8.5) Force Majeure

8.5.1) We shall not be under any liability to you in the event of our failure, delay or default in carrying out all or any of our obligations under these Website T&Cs due in whole or in part to any Act of God, war, riot, civil disturbance, labour disturbance, terrorism, fire, storm or flood; legislation, restriction, regulation, bye-law, prohibition or measure of any kind on the part of any governmental, parliamentary or local authority; import or export regulation or embargo; strike, industrial dispute, or lockout; explosion, power outage, breakdown, or unavailability of plant, property, and/or machinery; or; any other cause beyond our reasonable control.

8.6) Entire agreement

8.6.1) These Website T&Cs, the Privacy and Data Protection Policy and (where applicable) the Sale T&Cs and any applicable Additional Sale T&Cs constitute the entire agreement between you and us in respect of your use of the Website and you warrant that you have not relied on any statement, representation, assurance, promise or warranty of any person save as provided in these Website T&Cs.

8.6.2) Your statutory rights are not affected by these Website T&Cs.

Contact us

If you have any queries in respect of these Website T&Cs or our Website, please contact our customer support team by calling 01829 760288 or sending us at enquiries@reclaimedworld.com

Terms And Conditions Of Sale (“Sale T&Cs”)

These Sale T&Cs apply when you purchase any products from us via this Website. Depending on the product(s) ordered, Additional Sale T&Cs may also apply. Please read these Sale T&Cs and any applicable Additional Sale T&Cs carefully before ordering any products via our Website – by placing an order you are confirming that you have read, understood and agree to be bound by them (“Contract”). When you place an order you should print a copy of these Sale T&Cs and any applicable Additional Sale T&Cs for future reference.

Reclaimed World reserves the right to update or modify these Sale T&Cs and the Additional Sale T&Cs at any time without prior notice by posting updated versions on the Website. Every time you wish to order products via this Website, please check them to ensure you understand the terms which will apply at that time.

If you have a problem with a product or service you bought online on www.reclaimedworld.com, you may contact our customer support team by calling 01829 760288 or sending us an email enquiries@reclaimedworld.com, or you can submit your complaint via the Online Dispute Resolution Platform of the European Commission via the following address http://ec.europa.eu/odr which may allow out-of-court dispute settlement.

The Sale T&Cs, Additional Sale T&Cs and any Contract that is between us, are only in the English language.

1) Our Products

1.1) We take all reasonable care to ensure that all Product descriptions and prices that are featured on this Website are correct and up to date as possible, but do not guarantee the accuracy of such information until your order is accepted in accordance with these Sale T&Cs or Additional Sale T&Cs (as applicable).

1.2) The images of the Products on our Website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the Products. Your Products may vary slightly from those images.

1.3) The packaging of the Products may vary from that shown on images on our website.

1.4) All Products shown on our website are subject to availability.

2) If you are a consumer

This clause 2 only applies if you are a consumer.

2.1) If you are a consumer, you may only purchase products from our website if you are at least 16 years old.

2.2) As a consumer, you have legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Sale T&Cs will affect these legal rights.

3) If you are a business customer

This clause 3 only applies if you are a business.

3.1) If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our website to purchase products.

3.2) These Sale T&Cs, any applicable Additional Sale T&Cs, our Website T&Cs and our Privacy and Data Protection Policy constitute the entire agreement between you and us. You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of the us which is not set out in one of these documents.

4) Additional Sale T&Cs

4.1) All product sales and orders conducted via the Website are subject to our Sale T&Cs.

4.2) If you order certain Products via this Website, Additional Sale T&Cs will apply in addition to the Sale T&Cs. Additional Sale T&Cs apply to the following Products:

(a) Gift coins.

(b) Furniture.

When you order any of these products you must read the Additional Sale T&Cs that apply to that product. By placing an order for that product through the Website, you confirm that you have read, understood and agree to the Sale T&Cs and the applicable Additional Sale T&Cs.

If there is any conflict between the Additional Sale T&Cs and our Sale T&Cs, the terms of the Additional Sale T&Cs shall prevail to the extent of the conflict.

5) Our right to vary these Sale T&Cs and the Additional Sale T&Cs

5.1) We may revise these Sale T&Cs and the Additional Sale T&Cs from time to time.

5.2) Every time you order Products from us, the Sale T&Cs and any applicable Additional Sale T&Cs in force at that time will apply to the Contract between you and us.

5.3) We will inform you when we revise these Sale T&Cs or the Additional Sale T&Cs by posting the revised versions on the Website.

6) How the contract is formed between you and us

6.1) When you place an order you will be asked to confirm (by ticking a box) that you have read understood and agree to be bound by our Sales T&Cs and any applicable Additional Sale T&Cs. Please read these carefully before ticking the box.

6.2) After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted or that a Contract exists between us. Our acceptance of your order will take place as described in clause 6.3 below.

6.3) We will confirm our acceptance of your order by sending you an e-mail that confirms that the product(s) you have ordered have been accepted, back-ordered or shipped (the “Confirmation”). At the time of providing the Confirmation we will take payment for your order.. If we ship your order after sending you the Confirmation, you will receive further shipping details; otherwise, the shipping details will be in the Confirmation. The Contract between us will only be formed when we send you the Confirmation.

6.4) If we are unable to supply you with a product, for example because that product is no longer available or because of an error in the price on our Website as referred to in clause 11, we will inform you of this by e-mail and we will not process your order and no payment will be taken (unless the product ordered is back-ordered).

6.5) By entering into an order, you represent and warrant that you have the legal capacity to enter into these T&Cs. You further represent that your ability to perform fully your obligations under these T&Cs will not be affected by Brexit.

7) Delivery

7.1) Your order will be fulfilled by the estimated delivery date set out in the Dispatch Confirmation by our couriers, unless there is an Event Outside Our Control (as defined in clause 17 below). If we are unable to meet the estimated delivery date because of an Event Outside Our Control, we will contact you with a revised estimated delivery date.

7.2) Delivery will be completed when our couriers deliver the products to the address you gave us. We are only able to deliver to a valid shipping address provided in your order form. We cannot be held responsible if that delivery address is incorrect or incomplete.

7.3) If no one is available at your address to take delivery for your parcel item(s), our couriers will contact you and provide an estimated re-delivery date and time. We will reattempt delivery up to 3 times. If unsuccessful, the item(s) will be returned to our facility, in which case, please contact us by calling our office on 01829 760288 to rearrange delivery.

7.4) The products will be your responsibility from the completion of delivery.

7.5) You own the products once we have shipped your product or once you have picked up your product in store (for participating locations only). Once a product has been received by you all risk of damage to, or loss of, the product shall pass to you.

8) No international delivery

8.1) Our Website is intended for use by customers whose shipping address is in the UK. We are unable to ship to addresses outside of the UK.

8.2) You may place an order for Products from outside the UK, but the shipping will be the customers responsibility.

8.3) We reserve the right to cancel your order should your shipping address not be in the UK.

9) Price of products and delivery charges

9.1) The prices of the products will be as quoted on our website from time to time. We take all reasonable care to ensure that the prices of products are correct at the time when the relevant information was entered onto the system.

9.2) Our site contains a large number of products. It is possible that, despite taking reasonable care, some of the products on our site may be incorrectly priced. If we discover an error in the price of the products you have ordered we will inform you of this error and give you the option of continuing to purchase the product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mispricing, we do not have to provide the products to you at the incorrect (lower) price.

9.3) The price of a product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the products in full before the change in VAT takes effect.

9.4) The price of a Product does not include delivery charges. Our delivery charges are as quoted on our website from time to time. To check relevant delivery charges, please refer to our Shipping Information.

10) How to pay

10.1) You can only pay for products using a debit cards, credit cards, Stripe (when permitted) or gift coins. We accept the following cards: Visa and Mastercard

10.2) Payment for the products and all applicable delivery charges will be taken upon our provision of the related Confirmation.

10.3) If you choose Stripe, any authorisation hold for the amount of your pending purchase will be processed as between you and Stripe, and all charges to your card will be issued from Stripe in accordance with the payment schedule agreed between you and Stripe. For payments made using Stripe, if the period by which your order is fulfilled exceeds the payment schedule agreed between you and Stripe, there will be no additional charges or authorisations required from Stripe or Reclaimed World.

10.4) Please contact your card issuer or Stripe, as applicable, for further details regarding the authorisation process for your payment method.

11) Returns and refunds

11.1) Please see our Return Policy for further information about returns and refunds.

12) Manufacturer guarantees

12.1) Some of the products we sell to you come with a manufacturer’s guarantee. For details of the applicable terms and conditions, please refer to the manufacturer’s guarantee provided with the products.

12.2) If you are a consumer, a manufacturer’s guarantee is in addition to your legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.

13) Our liability if you are a business

This clause 15 only applies if you are a business customer.

13.1) We only supply the products for internal use by your business, and you agree not to use any products you purchase for any re-sale purposes.

13.2) Nothing in these Sale T&Cs limit or exclude our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation;

(c) breach of the Sale T&Cs implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or

(d) defective products under the Consumer Protection Act 1987.

13.3) Subject to clause 15.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

(a) any loss of profits, sales, business, or revenue;

(b) loss or corruption of data, information or software;

(c) loss of business opportunity;

(d) loss of anticipated savings;

(e) loss of goodwill; or

(f) any indirect or consequential loss.

13.4) Subject to clause 15.2 and clause 15.3, our total liability to you in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the purchase price of the product(s) in respect of which that liability arises.

13.5) Except as expressly stated in these Sale T&Cs, we do not give any representation, warranties or undertakings in relation to the products that are available for purchase on our website. Any representation, condition or warranty which might be implied or incorporated into these Sale T&Cs by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that any products that you purchase are suitable for your purposes.

14) Our liability if you are a consumer

This clause 14 only applies if you are a consumer.

14.1) We only supply products for domestic and private use. You agree not to use any products you purchase via our Website for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

14.2) We do not in any way exclude or limit our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation;

(c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);

(d) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and

(e) defective products under the Consumer Protection Act 1987.

14.3) Subject to Section 16.2 above, we will not be liable, in each case, whether in contract, in tort (including, without limitation, negligence or breach of statutory duty), or otherwise however arising out of or in connection with these T&Cs for any:

(a) economic losses (including, without limitation, loss of income, revenues, data, actual or anticipated profits, contracts, business, opportunity or anticipated savings); or

(b) loss of goodwill or reputation; or

(c) losses or damages suffered or incurred by you other than those directly arising from the defect or situation giving rise to your claim.

14.4) Our total liability to you in respect of all other losses arising under or in connection with these T&Cs, whether arising under contract, tort (including negligence) breach of statutory duty or otherwise shall in no event exceed 100% of the price of the product you have ordered from West Elm UK. This section 16.4 does not affect your statutory rights as a consumer. For more information on your statutory rights, contact your local Trading Standards Office or Citizens Advice Bureau, or the equivalent in your country/region (if any).

14.5) EXCLUSION OF WARRANTIES

SUBJECT TO YOUR STATUTORY RIGHTS, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RECLAIMED WORLD DISCLAIMS AND EXCLUDES ALL OTHER TERMS, CONDITIONS AND WARRANTIES IN RELATION TO THE PRODUCTS AND SERVICES WHETHER EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE OR ARISING FROM ANY PREVIOUS COURSE OF DEALING OR USAGE OR TRADE PRACTICE.

15) Events outside our control

15.1) We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An “Event Outside Our Control” is defined as: any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, public health crisis, epidemic, pandemic, other natural disaster, or failure of public or private telecommunications networks, impossibility of the use of any means of public or private transport, order of any court or jurisdiction, or other similar or dissimilar cause not reasonably within our control.

15.2) If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

(a) we will contact you as soon as reasonably possible to notify you; and

(b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

16) Communications between us

16.1) When we refer, in these Sale T&Cs, to “in writing”, this will include e-mail.

16.2) If you are a consumer:

(a) For information about how to return and claim a refund for a product, please see our Return Policy.

(b) If you wish to contact us in writing for any other reason, you can send this to us by email to enquiries@reclaimedworld.com or by calling our Customer Services telephone line on 01829 760288.

16.3) If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.

16.4) If you are a business, please note that any notice given by you to us, or by us to you, will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified e-mail address of the addressee. The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

17) Other important terms

17.1) We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Sale T&Cs

17.2) You may only transfer your rights or your obligations under these Sale T&Cs to another person if we agree in writing.

17.3) This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

17.4) Each of the paragraphs of these Sale T&Cs operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

17.5) If we fail to insist that you perform any of your obligations under these Sale T&Cs, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

17.6) If you are a consumer, please note that these Sale T&Cs are governed by English law. This means a Contract for the purchase of products through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

17.7) If you are a business, these Sale T&Cs are governed by English law. This means that a Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), will be governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Additional Terms and Conditions Of Sale (“Additional Sale T&Cs”)

These Additional Sale T&Cs apply to any purchases of the following:

Gift Coins

When you order any of these products you must read the Additional Sale T&Cs that apply to that product. By placing an order for that product through the Website, you confirm that you have read, understood and agree to the Sale T&Cs and the applicable Additional Sale T&Cs.

If there is any conflict between the Additional Sale T&Cs and our Sale T&Cs, the terms of the Additional Sale T&Cs shall prevail to the extent of the conflict.

1) Gift Coins

      • 1.1) By purchasing, redeeming or attempting to redeem a Gift coins, you accept and agree to be bound by the Gift Coins Terms and Conditions.
      • 1.2) Gift Coins purchased via our website are non-refundable except as set out in our Return Policy.

Last updated: Febuary 12th  2024

Gift Coins Terms and Conditions

By purchasing, redeeming or attempting to redeem a Gift Coins, you accept and agree to be bound by these Gift Coins Terms and Conditions (“Gift Coin T&Cs”).

Gift Coins may be used for making purchases in store at Reclaimed World ltd in the United Kingdom

The value of each purchase (including VAT) will be deducted from the balance on the Gift Coins. Change will not be given. If you wish to make a purchase for an amount that exceeds the balance on your Gift Coin, you must pay the excess using another payment method. You may obtain information about the remaining balance on your Gift Coin at the till point in store or by calling 01829 760288.

Gift Coins cannot be exchanged for cash, re-sold or applied as payment to any account. Gift Coins are not cheque guarantee, credit or charge coins.

Refunds will not be given for the purchase of Gift Coins. Gift coins purchased via our website are non-refundable. The online purchase of Gift Coins will require a £10 postage fee. Gift Coins will be sent on a signed for delivery. These Gift Coins T&Cs do not affect your statutory rights.

Treat your Gift Coins like cash: lost, stolen or damaged Gift Coins cannot be replaced. Gift Coins do not expire and can be used for purchases as long as there is a remaining balance.

If you are purchasing this Gift coins for another person, please advise them of these Gift Coins T&Cs. We reserve the right to change these Gift Coins T&Cs at any time where we consider it reasonable and necessary to do so. Current terms will be available at all times online at www.reclaimedworld.com

The purchase of a Reclaimed World Gift Coin is exempt from all promotions and discounts.

The Reclaimed World Gift Coin cannot be redeemed or exchanged for cash. Purchases of gift coins are non-refundable.

Reclaimed World Gift Coins not used for more than 24 months after purchase will expire and the balance be forfeited.

Reclaimed World cannot be held responsible for lost, stolen or damaged gift coins.

All refunds/exchanges of goods purchased with the Reclaimed World Gift Coin will be made in accordance with Reclaimed World’s refund policy. This does not affect your statutory rights.

Reclaimed World reserves the right to refuse to accept a gift coin in payment or part payment of any item where it reasonably suspects that the coin may have been stolen or obtained in another illegal way.

These Gift Coins T&Cs are governed by the laws of England and Wales. Any dispute arising in relation to your receipt or use of a Gift Coins is exclusively subject to the jurisdiction of the courts of England and Wales.

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